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Nortel Certified Network Associate : 920-192 Exam

920-192


Exam Number/Code: 920-192 Practice Exams
Exam Name:ncds-business communications manager 50(bcm50)rls.1.0
Questions and Answers: 55 Q&As
Price: $ 60.00
Update Time: 2010-05-10

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Exam : Nortel 920-192
Title : NCDS-Business Communications Manager 50(bcm50)Rls.1.0


1. A customer requests information on how many queues the Nortel BCM50 with basic call center can have. What do you tell the customer?
A. one
B. two
C. four
D. eight
Answer: B

2. Your customer wants incoming calls to come up with the system speed dial names. Which advanced software feature will do this?
A. alpha tagging
B. call detail recording
C. advanced speed dial
D. The Nortel BCM50 does not have this ability
Answer: A

3. Your customer has a few small sites. They want all of their voice mail to be on a central site. What will satisfy these requirements?
A. Centralized Voice Mail
B. Voice Mail Redirect (VMR)
C. Customer Call Routing (CCR)
D. Voice Profile for Internet Messaging (VPIM)
Answer: A

4. Your customer wants to look at the activity of the trunks on the Nortel BCM50 in real time. Which software will do this?
A. trunk viewer
B. alpha tagging
C. BCM monitor
D. the BCM50 does not have this ability
Answer: C

5. Which two applications on the Nortel BCM50 require a keycode? (Choose two.)
A. LAN CTE
B. call center
C. hunt groups
D. auto attendant
Answer: AB

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